Privacy Policy
Last updated: February 27, 2026
1. Introduction
This Privacy Policy explains how Pirates AI Inc., a Delaware corporation ("Pirates," "we," "us," or "our") collects, uses, and protects your information when you purchase or use our products and services.
2. Information We Collect
We collect information you provide directly to us:
- Account information: Name, email address, password
- Order information: Shipping address, payment details (processed by Stripe)
- Configuration data: API keys, integrations, and agent settings you provide
- Communications: Messages you send to support
3. Information We Do NOT Collect
Your Pirates Hardware runs locally on your network. We do not have access to:
- Conversations between you and your AI agents
- Files or documents on your Pirates device
- Your browsing activity or personal data on the device
- Any data stored locally on your hardware
Your data stays on your device. We cannot see it.
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Configure your Pirates device before shipping
- Provide customer support
- Send important updates about your order or account
- Improve our products and services
5. Wallet Information
Each AI agent receives an Ethereum wallet. We store:
- Wallet addresses (public)
- Pending transaction requests from agents
- Your approval/rejection decisions
Wallets are managed via Privy. We do not have access to private keys.
6. How We Share Your Information
We may share your information with:
- Service providers: Stripe (payments), shipping carriers
- Legal requirements: If required by law or legal process
We do not sell your personal information.
7. Data Retention
We retain your account information for as long as your account is active. Order records are retained for tax and legal compliance purposes. You may request deletion of your account data by contacting support.
8. Data Security
We use industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure.
9. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Object to or restrict certain processing
To exercise these rights, contact us at support@pirates.inc.
10. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking or advertising cookies.
11. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page with a new "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Pirates AI Inc.
Email: support@pirates.inc